Personal CRM
A personal CRM you talk to
Most personal CRMs organise the contacts you already have. neoo keeps what those people told you — captured by voice, right after the conversation.
What is a personal CRM?
A personal CRM is a tool for managing your own relationships rather than a company’s customers. It holds who you know and what you know about them, and the contacts stay yours when you change jobs.
Business CRMs are organised around deals and pipelines. A personal CRM is organised around people: clients, collaborators, former colleagues, investors, friends. For the broader practice, see contact management.
What most personal CRMs do
The established tools solve the address-book half of the problem. They import contacts from email, calendar, LinkedIn and messaging apps, keep them up to date, and remind you to get back in touch. Dex and Monica do this well, and many people build their own in Notion.
What none of them can import is context: what someone told you over lunch. That still has to be typed in by hand — and that is the step that doesn’t happen.
What neoo does instead
neoo starts where the others stop. After a conversation you talk for half a minute. neoo transcribes it, recognises the people, places and organisations you mentioned, and files the facts under each of them. When a name could mean two people, it asks. Every fact links back to the recording.
The result is a page per person built from what you actually learned — not from what an inbox could see.
What it doesn’t do
- No contact import or sync — people appear when you mention them.
- No reminders to get back in touch.
- No map of everyone you know yet.
- No sharing, teams or integrations.
If those are what you need, choose one of the tools above. If what goes missing is what people tell you, that is what neoo is for. It is in beta — here is what that means.
Is a personal CRM worth it?
It is if you keep losing what the people in your life tell you, and especially if relationships are part of how you earn a living — as a freelancer, a consultant or a founder — and if you will actually keep it up. The second condition is where most attempts end, which is why neoo is built around the thirty seconds after a conversation instead of a form.
Frequently asked questions
Is neoo a CRM?
It is a personal CRM in the sense that it keeps what you know about the people in your life and work. It is not a sales CRM: there are no deals, pipelines or team features.
How is a personal CRM different from a contacts app?
A contacts app holds contact data: names, numbers, addresses. A personal CRM also holds context — what you know about someone and when you learned it.
What should I look for in a personal CRM?
Decide which job you are hiring it for first. If you want your existing contacts tidied and nudges to get back in touch, pick a tool built for that. If what you lose is what people told you, pick one built around capture. Then check the step you will have to repeat: whatever takes effort right after a conversation is the step that decides whether you still use it in a month.
Is there a free personal CRM?
Several are free at small sizes, and a spreadsheet costs nothing at all. neoo charges nothing during the beta; the intention afterwards is that using it stays free and you pay for usage. Nothing is settled beyond that.
Is there a personal CRM app for iPhone?
neoo has no App Store app. It runs in the browser and installs to your phone’s home screen from there, which we have verified on iPhone. On Android and on a computer it runs in the browser. There is no App Store or Play Store release.
What does an AI personal CRM actually do?
In neoo’s case: it turns a spoken note into the people, places and organisations you mentioned and the facts about them, writes a short summary, and asks you which person you meant when a name is ambiguous. It does not decide who you should contact, and it does not write messages for you.
What does neoo cost?
Nothing during the beta, and there is no way to pay yet. Afterwards the plan is that neoo stays free to use and you pay a fee for usage. The details are not set.
Try the personal CRM you talk to
neoo is in beta. Leave your email, and when there’s a place for you, Marius writes to you.