The words around keeping track of people
Contact management, relationship mapping, second brain: these words are used loosely, and often for very different things. Each entry defines one term in a sentence or two you could quote, and then shows what it looks like in practice.
Each entry also says where a term stops. A second brain organises what you read; a personal CRM organises what people told you. Knowing which one you need is usually more useful than any tool.
Where neoo does part of the job, the entry says which part — and where it does nothing, it says that too.
Contact management
Contact management is the practice of keeping information about the people you deal with — who they are, how to reach them, and what you know about them — organised, so you can find it when you need it.
Read definition → DefinitionRelationship mapping
Relationship mapping is the practice of making the connections between people visible — who knows whom, how well, and in what role — usually as a diagram or table, so you can see paths, gaps and influence in a network.
Read definition → DefinitionSecond brain
A second brain is a personal system outside your head — notes, documents and links — for capturing and organising what you learn, so you can find it and use it later. The term was popularised by Tiago Forte.
Read definition →Join the beta waitlist
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